Do
Clearly state how much time is remaining in the process.
Step 1 of 5: Income information - Step 1 of 5
Design system · 2021 · Nerdwallet
An interactive ProgressBar component prototype for helping NerdWallet users understand where they are in long, multi-step financial workflows.
Summary
Problem
NerdWallet flows often asked users to move through multi-step tasks, from quote forms to guided recommendations. Without a consistent progress pattern, users could not reliably tell how much work remained or how to move between steps.
Approach
Defined the ProgressBar as a reusable Currency pattern with live step and percentage variants, animated state changes, placement rules, do/don't examples, and a portable code snippet for implementation.
Outcome
Created a stable design-system reference that helped product teams apply progress feedback consistently across high-intent financial workflows.
Guided Flow
The prototype recreates the component as a working interface: switch between step and percentage variants, advance the flow, run the animation, inspect do/don't examples, and open the Code tab for a portable ProgressBar snippet.
Problem
A progress indicator sounds simple until it has to serve content, product, and engineering at once. The component needed to orient users, support different workflow types, and remain predictable enough for teams to ship without reinventing the pattern.
Workflow complexity
Financial decision flows often span several questions or sections. Users need explicit cues for what is complete, what remains, and whether moving backward is expected.
Pattern drift
Without a documented system component, teams could place progress bars near unrelated controls, move indicators backward unexpectedly, or omit value labels that explain the process.
Implementation need
The spec needed to translate design intent into usable props, including labels, separators, values, and variants that engineers could adopt directly.
Constraints
Some experiences progress by discrete steps, while others communicate a percentage complete. The component had to support both without changing the underlying mental model.
The indicator should not move backward unless the user intentionally goes back. The documentation calls out that behavior as a product rule, not just a visual detail.
The progress bar belongs near the page content it describes, not below the question or attached to unrelated navigation controls.
The same spec needed to show live examples, usage guidance, and props so implementation choices did not drift away from the design rationale.
Principles
01
Show how long the process takes before the user starts answering, especially in higher-friction money decisions.
02
Forward and backward motion should mirror user intent so the indicator feels trustworthy, not decorative.
03
Use value labels like 'Step 1 of 5' or '25% completed' so the bar is readable even when the visual length is hard to estimate.
04
Do/don't examples are part of the component, because misuse is often a placement or behavior problem rather than a styling problem.
Outcome
The ProgressBar documentation turned a small UI element into a repeatable product pattern for long-form flows.
Step and percentage progress models
Behavior and placement rules documented
Design guidance paired with implementation details
The useful design work was less about the green bar itself and more about preventing ambiguity around it. By documenting anatomy, behavior, placement, and props together, the component gave teams a shared answer to the same recurring question: how do we tell users where they are without making the flow feel longer, less clear, or less trustworthy?
Reflection
This is the kind of systems work that quietly compounds. A progress bar is rarely the star of a user journey, but when it is wrong, the whole flow feels less credible. The spec's job was to make the correct pattern easy to reuse and the risky patterns easy to spot.
Available
Best fit for platform UX, growth systems, internal tools, and teams that need a senior IC who can shape the problem and ship the details. I respond to most inbound within a day.
Currency component
Getting started - Step 1 of 5
Step-based progress works best when the user is moving through a known sequence.
Do
Clearly state how much time is remaining in the process.
Step 1 of 5: Income information - Step 1 of 5
Do
Use previous, next, and exit affordances so users can navigate the process.
Step 2 of 5: Compare options - Step 2 of 5
Don't
Move the indicator backward unless the user chose to move to the previous question.
Income information - Step 3 of 5
Don't
Place the progress bar below questions or directly above back/continue controls.
You're almost there - 70% completed